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WELL mPBX-U110R Administrator's Guide

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11) Spy Settings

mPBX allows extension to monitor/barge in other conversation. Once this

feature is enabled, the extension has the ability to monitor/barge in other calls

using the feature codes for each spy mode, refer to 'Feature Codes' page for

more information.

·spy modes

There are 4 spy modes available for choice:

General spy: you have the permission to use the following 3 modes.

Normal spy: you can only hear the call, but can't talk

Whisper spy: you can hear the call, and can talk with the monitored extension

Barge spy: you can hear the call and talk with them both

Note: for example,if 500 want to monitor extension 501, we need to enable the

'allow being spied ' for 501, and choose the spy mode for extension 500.

Then pick up 500 and dial “feature codes + 501” to start monitoring when 501

is in a call

If 500 choose ‘normal spy’, it should dial’*90501’ to start monitoring;

If 500 choose ‘whisper spy’, it should dial ‘*91501’ to start monitoring;

If 500 choose ‘barge spy’, it should dial ‘*92501’ to start monitor;

If 500 choose ‘general spy’, it can dial ‘*90501’,’*91501’ or ‘*92501’ to start

monitor.

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Well mPBX-36 Specifiche Pagina 45